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How to Analyze and Visualize Users’ Feedback by Leveraging Reviews Scraping: Container Go Case Study

Build a heuristic evaluation Angular app

Rakia Ben Sassi
Better Programming
Published in
8 min readNov 1, 2021

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A loop, glasses, 2 pen, and some papers with charts that visualize data
Photo by Anna Nekrashevich from Pexels

In a previous post, I’ve tackled five mental models to build better products as software developers. One of these models was Heuristic Evaluation.

Heuristic evaluation is a popular usability testing method in software development. It measures how easy or difficult a system is to use. This method lets you learn how your users interact with your software, so you can make improvements that benefit them.” — source

In this post, I’ll show how to apply this approach to a real example, which is Container Go. Container Go is a B2B portal for waste disposal companies in Germany. It allows end-users to order containers for waste disposal and offers companies the possibility of tracking orders directly in their inventory control systems.

For this case study, I’ll collect the users’ reviews that are available online, then implement the app — that you can see in the following video — to analyze and visualize the data:

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Rakia Ben Sassi
Rakia Ben Sassi

Written by Rakia Ben Sassi

Google Developer Expert in Angular, WTM Ambassador, a seasoned software engineer, Content Creator | YouTube: https://www.youtube.com/@tekforge

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